Connection as a Service

Telecommunication and contact center services

Foster conversations.
Enhance customer experience.
Create leads.

We help you find the shortest way to your customers

comnica
contact

Cloud based virtual call and contact center solutions for enterprise-level and small-sized customer services, in all industries.

Inbound and outbound calls, emails, messages, chat campaigns and omnichannel solutions on a web interface. We manage 25 million minutes of customer calls a year.

comnica
communications

Internet based wholesale voice and messaging solutions for telecommunication companies, mobile operators, carriers, cable companies and all the players in the telecommunication sector.

Call termination, number termination, premium number service, SIP trunking. We complete 600 million minutes of international calls a year.

Webinar: The future of the cost-conscious aviation industry

How AI and smart customer experience will help you cut your contact center costs after the pandemic. A webinar organised by Wizz Air, T-Systems, Telekom and Comnica.

Aegon benefits on integrated contact center solution

300 customer service representatives use Comnica CC to connect potential and existing customers over the phone at Aegon.

How to win in crisis: an interview with Wizz Air

The aviation industry has a tough year behind and 2021 seems to be pretty challenging too. We have interviewed Ewa Danecka, Head of Customer Experience on Wizz Air’s winning strategy and the secrets of a good partnership.

Customer satisfaction during (and following) COVID

There are many ways to measure the performance of call centers and customer services. Not all of these metrics are relevant all the time, but there are special periods when some of them become more significant. Here ar 6 KPIs call centers should focus on.

Comnica Contact Center

Reach out to your customers on multiple channels.Comnica CC is a virtual call and contact center solution for all companies ranging from the smallest enterprises to the largest call centers. A simple and safe cloud-based solution with easy access from anywhere in the world.

Ask for an offer

We are always at hand and work with secure solutions

24/7/365 availability

Professional support team

Reliable technical and operative support

Comprehensive legal administration

Online knowledgebase

99,9% SLA on redundant systems

We help more than hundred companies to connect their customers

Voicila Krisztina, Call Center Expert
AEGON Hungary General Insurance Ltd.

„Comnica CC allows us to manage all our call center activities carried out by 24 partner agencies centrally. We also can track their performance easily and coordinate our Quality Assurance activities directly from our HQ.”

Lukács-Fülöp Luca, Customer Relationship Manager
National Toll Payment Services PLC

„Comnica's call center system is outstanding for customer service purposes. It is a flexible, easy-to-adapt yet complex solution, which provides a broad spectrum of progressively improvable functions. We have to provide 24-hour availability with 99.9% SLA, which the company overachieves each year.”