Connection as a Service
Telecommunication and contact center services
Foster conversations.
Enhance customer experience.
Create leads.
We help you find the shortest way to your customers
Comnica
contact
Cloud based virtual call and contact center solutions for enterprise-level and small-sized customer services, in all industries.
Inbound and outbound calls, emails, messages, chat campaigns and omnichannel solutions on a web interface. We manage 25 million minutes of customer calls a year.
Comnica
communications
Internet based wholesale voice and messaging solutions for telecommunication companies, mobile operators, carriers, cable companies and all the players in the telecommunication sector.
Call termination, number termination, premium number service, SIP trunking. We complete 600 million minutes of international calls a year.
Opening your digital car dealership might be the fastest journey for your customers
A battle tank, survival bunker for the apocalypse, celebrity time or an island: all these you can put into your shopping cart and purchase online any time if you want. Why wonder if buying a car on the internet became almost business as usual by now.
Know your passenger: how connecting communication platforms can improve airline operation
Ann Cederhall, aviation technology specialist, consultant of LeapShift, reveals how connecting comms platforms with each other can increase operation efficiency, reduce costs and improve customer experience.
Aegon benefits on integrated contact center solution
300 customer service representatives use Comnica CC to connect potential and existing customers over the phone at Aegon.
How to win in crisis: an interview with Wizz Air
The aviation industry has a tough year behind and 2021 seems to be pretty challenging too. We have interviewed Ewa Danecka, Head of Customer Experience on Wizz Air’s winning strategy and the secrets of a good partnership.
Comnica Contact Center
Reach out to your customers on multiple channels.Comnica CC is a virtual call and contact center solution for all companies ranging from the smallest enterprises to the largest call centers. A simple and safe cloud-based solution with easy access from anywhere in the world.
We are always at hand and
work with secure solutions
24/7/365 availability
Professional support team
Reliable technical and operative support
Comprehensive legal administration
Online knowledgebase
99,9% SLA on redundant systems
We help more than hundred
companies to connect their
customers
„Comnica CC allows us to manage all our call center activities carried out by 24 partner agencies centrally. We also can track their performance easily and coordinate our Quality Assurance activities directly from our HQ.”
„Comnica’s call center system is outstanding for customer service purposes. It is a flexible, easy-to-adapt yet complex solution, which provides a broad spectrum of progressively improvable functions. We have to provide 24-hour availability with 99.9% SLA, which the company overachieves each year.”
You want to establish your customer service, but do not know where to begin?
You want to halt your customer’s churn and enhance their experience?
You want to learn about administrational and legal terms of launching telco services in the CEE?
Ask for a free phone consultation, or ask for an offer!
