17 év után úgy döntöttünk, elbúcsúzunk régi nevünktől, és 2018. júliusától Comnica Kft.-ként folytatjuk tovább. Ha kíváncsi rá, mi változott még és miért, kattintson ide, utána pedig nézzen körül új weboldalunkon. Reméljük, tetszeni fog, amit lát.
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Cloud based virtual call and contact center solutions for enterprise-level and small-sized customer services, in all industries.
Inbound and outbound calls, emails, messages, chat campaigns and omnichannel solutions on a web interface. We manage 25 million minutes of customer calls a year.
MoreInternet based wholesale voice and messaging solutions for telecommunication companies, mobile operators, carriers, cable companies and all the players in the telecommunication sector.
Call termination, number termination, premium number service, SIP trunking. We complete 600 million minutes of international calls a year.
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Wizz Air is the fastest growing airline in Europe offering routes across 47 countries. Comnica has been a partner of the company since 2015. In 2020 Wizz Air chose our services again for supporting their international call centre activities in the forthcoming 3 years which means handling 10 million calls through our virtual contact centre, from all over the world.
More300 customer service representatives use Comnica CC to connect potential and existing customers over the phone at Aegon.
MoreThe aviation industry has a tough year behind and 2021 seems to be pretty challenging too. We have interviewed Ewa Danecka, Head of Customer Experience on Wizz Air’s winning strategy and the secrets of a good partnership.
MoreThere are many ways to measure the performance of call centers and customer services. Not all of these metrics are relevant all the time, but there are special periods when some of them become more significant.
MoreReach out to your customers on multiple channels.Comnica CC is a virtual call and contact center solution for all companies ranging from the smallest enterprises to the largest call centers. A simple and safe cloud-based solution with easy access from anywhere in the world.
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Voicila Krisztina, Call Center Expert
AEGON Hungary General Insurance Ltd.
„Comnica CC allows us to manage all our call center activities carried out by 24 partner agencies centrally. We also can track their performance easily and coordinate our Quality Assurance activities directly from our HQ.”
Lukács-Fülöp Luca, Customer Relationship Manager
National Toll Payment Services PLC
„Comnica's call center system is outstanding for customer service purposes. It is a flexible, easy-to-adapt yet complex solution, which provides a broad spectrum of progressively improvable functions. We have to provide 24-hour availability with 99.9% SLA, which the company overachieves each year.”
You want to establish your customer service, but do not know where to begin?
You want to halt your customer’s churn and enhance their experience?
You want to learn about administrational and legal terms of launching telco services in the CEE?
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