17 év után úgy döntöttünk, elbúcsúzunk régi nevünktől, és 2018. júliusától Comnica Kft.-ként folytatjuk tovább. Ha kíváncsi rá, mi változott még és miért, kattintson ide, utána pedig nézzen körül új weboldalunkon. Reméljük, tetszeni fog, amit lát.
tovább a weboldalra
Foster conversations.
Enhance customer experience.
Create leads.
the shortest way to your customers
Cloud based virtual call and contact center solutions for enterprise-level and small-sized customer services, in all industries.
Inbound and outbound calls, emails, messages, chat campaigns and omnichannel solutions on a web interface. We manage 25 million minutes of customer calls a year.
MoreInternet based wholesale voice and messaging solutions for telecommunication companies, mobile operators, carriers, cable companies and all the players in the telecommunication sector.
Call termination, number termination, premium number service, SIP trunking. We complete 600 million minutes of international calls a year.
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What should we expect on the market regarding customer relationships? We don’t want to preach, however, we’re glad to tell you everything about the trends no one talks about and those we think differently of. So here are 5 trending topics in 2019 through Comnica glasses.
More300 customer service representatives use Comnica CC to connect potential and existing customers over the phone at Aegon.
MoreThe global telecommunications company chose our wholesale interconnect services to manage voice connections in the region.
MoreWith 2 200 billions automated messages whirling around us every year, it makes us think how the future of SMS will look like.
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Voicila Krisztina, Call Center Expert
AEGON Hungary General Insurance Ltd.
„Comnica CC allows us to manage all our call center activities carried out by 24 partner agencies centrally. We also can track their performance easily and coordinate our Quality Assurance activities directly from our HQ.”
Lukács-Fülöp Luca, Customer Relationship Manager
National Toll Payment Services PLC
„Comnica's call center system is outstanding for customer service purposes. It is a flexible, easy-to-adapt yet complex solution, which provides a broad spectrum of progressively improvable functions. We have to provide 24-hour availability with 99.9% SLA, which the company overachieves each year.”
You want to establish your customer service, but do not know where to begin?
You want to halt your customer’s churn and enhance their experience?
You want to learn about administrational and legal terms of launching telco services in the CEE?
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