Comnica ID

Digital customer due diligence

– simply, securely

Artificial Intelligence-based digital customer identification via selfie, e-ID, or videocall. For remote sales, administration, contracting, with e-signature module.

With Comnica ID’s web-accessible platform, you can remotely conduct transactions with your customers, that previously you could do only in person. Our software is also audited for customer due diligence under the Anti-Money Laundering Act.

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Bank account opening

Investment account opening

Credit management

Customer data reconciliation

Insurance contract

Real estate brokerage

Personal customer service

Claims management

Comnica ID

Artificial Intelligence-enabled, audited electronic communication software: for customer due diligence or simplified customer identification according to the Anti-Money Laundering Act.

AI-based liveness testing, face recognition, ID recognition, face comparison
OCR support fot document scanning
NFC data scanning, from e-IDl
Token and two-factor authentication and channel identification
End-to-end encryption in voice and image transfer
Full procedure capture, delivery of certified copies over a closed, secure channel

Comnica ID Selfie

Indirect identification on smatphones by taking a selfie and document photo, inserted in a mobile-optimised browser or app. Fully self-service process, up to online contracting in as little as 5 minutes.

Comnica ID NFC

Indirect, non-real-time identification, with selfies and e-ID. One-touch data scanning from the ID card chip via the phone’s NFC connection – embedded in an app.

Comnica ID Videocall

Direct, real-time identification on laptop and smartphone. The customer is assisted through the steps by an operator in a live video call. The online contract can be signed immediately after the identification.

Customer identification

Customer identification via videocall

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With Comnica’s ID Sognature module, electronic documents can be signed immediately at the end of the customer identification.

Declaration theat complies with the literacy criteria
Mobile-optimised web application, that can be used without installation
Secure API for receiving and sending documents
The solution allows inseparable connection between the identified and the signatory
Signing module available as a part of Comnica ID and as a separate solution

By connecting the system to a trust service provider solution, a qualified certificate can be issued to create a signature equivalent to a private document with full evidentiary value.

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Remote customer identification, fastly, comfortably

It’s costs less remotely than on site

You can significantly reduce the travel costs of agents and the working hours of your point-of-sale colleagues.

Online is more effective, than in person

The digital identification is faster and easier than face-to-face. You can spend the saved time on new clients.

New markets open up

You can expand your business and transactions to distant part of the country, where it would be costly to set up your own presence.

New target groups emerge

Remote banking opens the door to young people used to digital banking, and the less mobile elderly.

Proof of the identification

Smartphone identification can also be used for face-to-face dealings, so you will have irrefutable proof that the customer has been identified.

Make a deal in one step

The Sale can be completed in a single process: from the offer, through the identification, to the signature.
This will reduce the customer churn.

Teljes automatizáció, gépszem ellenőrzéssel

A gép szeme ma már élesebben lát, mint az emberé. Az önkiszolgáló azonosításhoz nincs szükség ügyfélszolgálatos közreműködésére, az ügyféladatok helyességének és hitelességének ellenőrzését is a mesterséges intelligenciával támogatott rendszer végzi el. A gépszemellenőrzéssel az ügyfelek a nyitvatartási időn túl is szabadon intézhetik ügyeiket.

Banki és biztosítási ügyek: távolról, személyesen – eBook

Országos kutatás a pénzügyi ügyfelek digitális ügyintézési szokásairól

Letöltés

Telephone customer contact and identification in one step

Complete customer journey from the first phone call to the conclusion of the contract. Combine customer service and sales woth customer identification and contracting. Comnica ID can be integrated with Comnica Contact Center‘s customer channels for phone, email and SMS, so you can manage all interactions from a single system.

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