Call Settings are located in the Projects / Project list menu, by opening one of the projects and navigating to the Call Settings tab.
- Click on the “Open settings” button to see the different call setting options.
- Hovering over the Information icon a detailed description is available to every setting.
- After modifying a setting, it can be saved by clicking on the “Update” button at the lower-right corner of the box.
- After updating a setting the Agents need to re-login to the Client to be able to see the newly applied modifications.