Incoming project

1. At the Administration page (https://companyname.comnica.cc), click on Projects.
2. Enter the desired project name and type (“Incoming project”).
3. Click on Create.

Suitable, accepted file formats are the following: .csv, .xls, .xlsx.

Please, pay particular attention to the following criterias when uploading data:

• The database to be uploaded should contain a first line header, in which the contents of the columns are briefly and textually explained (e.g.: name, title, write, contract_identification).
• The header must be exactly in the first row, all other rows below are counted as data.
• It is important that you do not include a space, instead use an underscore _, e.g. contract_identifier.
• The database may contain accents, but special characters should not be used.
• System columns (terminating_code, next_call, etc.) will not be uploaded!
• Your data header cannot contain more columns with the same name, the interface warns you in case you tried to upload two columns with the same header data.
• You can enter any preferred name for the column containing the phone numbers (if it matches the criterias listed above).
• In the file to be uploaded indicate the prefix (in the case of Hungarian numbers, start with 36).
• Multiple phone/contact numbers can be added to a record as multiphone handling exists in the system.