Creating an SMS sending template
You can create an SMS sending template by navigating to the Message templates tab in the Project list view after selecting the desired project, and using the “New message template” button in the upper right corner.
Any number of SMS sending buttons can be placed within a script. Sending is not tied to termination, that is, the selected templates assigned to a button in the script can be sent by pressing a button even during a conversation.
With the name entered in the input field, the created SMS sending function can be attached to a button as an action in the script editor.
Database phone number column: The contact field in the project that contains the recipient’s phone number.
System columns and database fields (loaded data or data obtained from a script) can be placed in the SMS templates, which enable e.g. the dynamic address, the name of the ordered product, etc.
Creating an SMS send button in the script editor
1. After creating the desired SMS template go to Projects/Script tab.
2. Navigate to the script page where the button will be placed.
3. Add “New element – Button”, enter the desired button label, then add a new Operation with the + sign, where the SMS sending function can be selected using the drop-down menu (if there are several SMS sending templates, you can set here which SMS for the given action template should be included).
On the Admin interface, the delivery status of the messages can be tracked in the “Sent messages” menu.
A mass SMS function is also available in Comnica CC called SmartSMS, more information about which is available at this link.