Webinar for airlines: Passenger

communication trends in 2022

17 February 2022, 3:00 PM (CET)

Passenger communication trends in 2022

 

Digital onboarding, OMS, customer service, contact center operation, disruption managament and what connects them

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Nowdays, airlines are managing way too much passenger communication as separate silos. Connecting them the smart way would substantially increase efficiency, reduce cost and improve support customer experience.

 

In this webinar we look at the upcoming trends shaping customer communincation platforms in 2022.

 

Speakers

 

Ann_webinar

Ann Cederhall

Travel & Aviation Technology Expert, Leapshift

 

Ricardo_aloldal

Ricardo Pilon

AI Strategy Consultant, AI Training Group

 

Balazs_webinar

Balázs Breuer

Key Account Manager, Aviation CX Expert, Comnica

Our topics:

 

  • How has Covid changed the rules of passenger communication?
  • How can you make your customer service and OMS platforms work together for the good of your business?
  • How does AI drive smarter, relevant, and consistent passenger contact at all touchpoints?
  • How single sourcing your telco, call center and disruption management in one hand can save you time and expends?
  • How can customer satisfaction measurement become a part of your everyday communication without serious effort?
  • What are the most important passenger communication trends in 2022?

 

Time & Date: 17 February 2021, 3:00 PM (CET)

Speakers

 

Ann_webinar

Ann Cederhall

Travel & Aviation Technology Expert, Leapshift

 

Ricardo_aloldal

Ricardo Pilon

AI Strategy Consultant, AI Training Group

 

Balazs_webinar

Balázs Breuer

Key Account Manager, Aviation CX Expert, Comnica

Book your seat now, it’s free!